Fantastic quality, unbeatable price
Dec 12, 2023 | Santos | Sweepstakes entry
Quantity | Unit Price | Savings on min. quantity price | Total Price |
---|---|---|---|
min. quantity 1 | $214.37 | - | ... |
3 | ... | 5% | ... |
7 | ... | 9% | ... |
19 | ... | 16% | ... |
lowest price 50 | $179.41 | 16% | ... |
Dec 12, 2023 | Santos | Sweepstakes entry
Nov 27, 2023 | consuelo | Sweepstakes entry
Response from Vistaprint Customer Care Team:
We are deeply sorry to hear that you do not like the printed logo in front of the 15 oz. SimpliColor Mug you received. Allow us to check this for you. Looking at your account, we can confirm that you have submitted a complaint on the product you receive, and you are expecting a 2-sided print on the mugs. However, upon checking on the product description of your order, the decoration or design area was "wrap-around". When you revisit the Design Edit page, your logo was in the middle of the template and the design area was longer, meaning if you have a longer artwork fit to this template, it will be printed wrapping around the mug. Furthermore, to ensure you're getting the right products, we encourage you to always check the product page and its sections before placing your order. For the mugs with 2-sided print, you may check another option here: https://www.vistaprint.com/photo-gifts/personalized-mugs We sincerely hope you find this information helpful. Thank you for taking the time to reach out to us.
Nov 7, 2023 | Monique | Sweepstakes entry
Response from Vistaprint Customer Care Team:
Thank you for sharing your feedback on the 15 oz. SimpliColor Mug. We are deeply sorry to hear the font was blurry on some mugs. This isn't typical, and we are happy to see how best we can help make this right. As such, we kindly ask that you respond to this email to confirm how many mugs were affected and to also share a photo of the issue. We look forward to your response.
Aug 12, 2019 | Scott